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Part Number:
174045
Usually Ships:
1-3 Days More info
(?) Brand:
Manuf No:
SPA509G
Shipping Weight:
2 KG (Includes product packaging)

Highlights

Full-featured 12-line business-class IP phone supporting Power over Ethernet (PoE)

Monochrome backlit display for ease of use, aesthetics, and on-screen applications

Connects directly to an Internet telephone service provider or to an IP private branch exchange (PBX)

Cisco HD Voice for unsurpassed voice clarity and enhanced speaker quality

Easy installation and highly secure remote provisioning, as well as menu-based and web-based configuration

Supports up to two Cisco  SPA500S Expansion Module, adding up to 64 additional buttons*

Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) with the Cisco Unified Communications 500 Series for Small Business

Comprehensive Interoperability and SIP-Based Feature Set

Part of the Cisco Small Business Pro Series, the SIP-based Cisco SPA509G 12-line IP Phone with Programmable Keys (Figure 1) has been tested to ensure comprehensive interoperability with equipment from voice over IP (VoIP) infrastructure leaders, enabling service providers to quickly roll out competitive, feature-rich services to their customers.
With hundreds of features and configurable service parameters, the Cisco SPA509G addresses the requirements of traditional business users while building on the advantages of IP telephony. Features such as easy station moves and shared line appearances (across local and geographically dispersed locations) are just some of the many advantages of the SPA509G.
The Cisco SPA509G 12-line IP Phone with Programmable Keys also supports productivity-enhancing features such as VoiceView Express and Cisco XML applications when used with the Cisco Unified Communications 500 Series in SPCP mode.

Carrier-Grade Security, Provisioning, and Management

The Cisco SPA509G uses standard encryption protocols to perform highly secure remote provisioning and unobtrusive in-service software upgrades. Remote provisioning tools include detailed performance measurement and troubleshooting features, enabling network providers to deliver high-quality support to their subscribers. Remote provisioning also saves service providers the time and expense of managing, preloading, and reconfiguring customer premises equipment.

Figure 1. Cisco SPA509G 12-line IP Phone with Programmable Keys

C78-548571-01_Figure01

Telephony Features

12 voice lines

Twelve Independent SIP Registrations*

Line status: active line indication, with name and number

Menu-driven user interface

Shared line appearance**

Speakerphone

Call hold

Music on hold**

Call waiting

Caller ID name and number

Outbound caller ID blocking

Call transfer: attended and blind

Three-way call conferencing with local mixing

Multiparty conferencing via external conference bridge

Automatic redial of last calling and last called numbers

On-hook dialing

Call pickup: selective and group**

Call park and unpark**

Call swap

Call back on busy

Call blocking: anonymous and selective

Call forwarding: unconditional, no answer, on busy

Hot line and warm line automatic calling

Call logs (60 entries each): made, answered, and missed calls

Redial from call logs

Personal directory with auto-dial (100 entries)

Do not disturb (callers hear line busy tone)

Digits dialed with number auto-completion

Anonymous caller blocking

Uniform Resource Identifier (URI) (IP) dialing support (vanity numbers)

On-hook default audio configuration (speakerphone and headset)

Multiple ring tones with selectable ring tone per line

Called number with directory name matching

Ability to call number using name: directory matching or via caller ID

Subsequent incoming calls show calling name and number

Date and time with support for intelligent daylight savings

Call start time stored in call logs

Call timer

Name and identity (text) displayed at startup

Distinctive ringing based on calling and called number

10 user-downloadable ring tones

Speed dialing, eight entries

Configurable dial/numbering plan support

Intercom**

Group paging**

Network Address Translation (NAT) Traversal, Simple Traversal of UDP Through NATs (STUN) support

DNS SRV and multiple A records for proxy lookup and proxy redundancy

Syslog, debug, report generation, and event logging

Highly secure call encrypted voice communications support

Built-in web server for administration and configuration with multiple security levels

Automated remote provisioning, multiple methods; up to 256-bit encryption (HTTP, HTTPS, Trivial File Transfer Protocol [TFTP])

Option to require administrator password to reset unit to factory defaults

Hardware Features

Pixel-based display: 128 x 64 monochrome LCD graphical display with backlight

Dedicated illuminated buttons for:

Audio mute on/off

Headset on/off

Speakerphone on/off

4-way rocking directional knob for menu navigation

Voicemail message waiting indicator (VMWI) light

Voicemail message retrieval button

Dedicated hold button

Settings button for access to feature, setup, and configuration menus

Volume control rocking up/down knob controls handset, headset, speaker, ringer

Standard 12-button dialing pad

High-quality handset and cradle

Built-in high-quality microphone and speaker

Headset jack: 2.5 mm

LED test function

Two Ethernet LAN ports with integrated Ethernet switch: 10/100BASE-T RJ-45

802.3af-compliant PoE

Optional 5 VDC universal (100-240V) switching; power supply is ordered separately (Cisco PA100)

Regulatory Compliance

FCC (Part 15, Class B), CE Mark, A-Tick, C-Tick, Telepermit, UL, CB

Security Features

Password-protected system, preset to factory default

Password-protected access to administrator and user-level features

HTTPS with factory-installed client certificate

HTTP digest: encrypted authentication via MD5 (RFC 1321)

Up to 256-bit Advanced Encryption Standard (AES) encryption

SIP over Transport Layer Security (TLS)

Secure Real-Time Transport Protocol (SRTP)

Documentation

Quick-Start Installation and Configuration Guide

User Guide

Administration Guide

Provisioning Guide (for service providers only)

Package Contents

Cisco SPA509G 12-line IP Phone with Programmable Keys, handset, and stand

Handset cord

RJ-45 Ethernet cable

Quick-Start Guide

CD

Specifications

Table 1 gives specifications for the SPA509G 12-line IP Phone with Programmable Keys.

Table 1. Specifications for the SPA509G 12-line IP Phone with Programmable Keys

Note: Many features are programmable within a defined range or list of options. Please see the SPA Administration Guide for details. The target configuration profile is uploaded to the SPA509G at the time of provisioning.

Specifications

Data networking

MAC address (IEEE 802.3)
IPv4 (RFC 791)
Address Resolution Protocol (ARP)
DNS: A record (RFC 1706), SRV record (RFC 2782)
Dynamic Host Configuration Protocol (DHCP) client (RFC 2131)
Internet Control Message Protocol (ICMP) (RFC 792)
TCP (RFC 793)
User Datagram Protocol (UDP) (RFC 768)
Real-Time Transport Protocol (RTP) (RFC 1889, 1890)
Real-Time Control Protocol (RTCP) (RFC 1889)
Differentiated Services (DiffServ) (RFC 2475)
Type of service (ToS) (RFC 791, 1349)
VLAN tagging 802.1p/Q: Layer 2 quality of service (QoS)
Simple Network Time Protocol (SNTP) (RFC 2030)
Cisco Discovery Protocol (CDP)
Link Layer Discovery Protocol (LLDP)

Voice gateway

SIP version 2 (RFC 3261, 3262, 3263, 3264)
SPCP with the Cisco Unified Communications 500 Series
SIP proxy redundancy: dynamic via DNS SRV, A records
Reregistration with primary SIP proxy server
SIP support in NAT networks (including STUN)
SIPFrag (RFC 3420)
Secure (encrypted) calling via SRTP
Codec name assignment
Voice algorithms:
G.711 (A-law and -law)
G.726 (16/24/32/40 kbps)
G.729 A
G.722
Dynamic payload support
Adjustable audio frames per packet
Dual-tone multifrequency (DTMF), in-band and out-of-band (RFC 2833) (SIP INFO)
Flexible dial plan support with interdigit timers
IP address/URI dialing support
Call progress tone generation
Jitter buffer: adaptive
Frame loss concealment
Comfort Noise Generation (CNG)
Voice activity detection (VAD) with silence suppression
Attenuation/gain adjustments
VMWIVoicemail waiting indicator, via NOTIFY, SUBSCRIBE
Caller ID support (name and number)
Third-party call control (RFC 3725)

Provisioning, administration, and maintenance

Integrated web server provides web-based administration and configuration
Telephone keypad configuration via display menu/navigation
Automated provisioning and upgrade via HTTPS, HTTP, TFTP
Asynchronous notification of upgrade availability via NOTIFY
Nonintrusive in-service upgrades
Report generation and event logging
Statistics transmitted in BYE message
Syslog and debug server records: configurable per line

Power supply

Power supply is optional and is purchased separately
Models: Cisco PA100-NA, PA100-EU, PA100-UK, PA100-AU
DC output voltage: +5 VDC at 2.0A maximum
Switching power adapter: 100-240V 50-60 Hz AC input

Physical interfaces

Two 10/100BASE-T RJ-45 Ethernet ports (IEEE 802.3)
Handset: RJ-9 connector
Built-in speakerphone and microphone
Headset 2.5mm jack

Indicator lights/LEDs

Speakerphone on/off button with LED
Headset on/off button with LED
Mute button with LED
Message waiting LED

Body dimensions (W x H x D)

8.42 x 8.35. x 1.73 in. (214 x 212 x 44 mm)

Unit weight

2.00 lb (0.9 kg)

Operating temperature

32 ~ 104F (0 ~ 40C)

Storage temperature

-4 ~ 158F (-20 ~ 70C)

Operating humidity

5% to 95% noncondensing

Storage humidity

5% to 95% noncondensing

 

Table 2 compares the SPA509G with other Cisco SPA 500 Series IP Phones.

Table 2. Cisco SPA500 Series IP Phone Comparison

Model

Voice Lines

Ethernet Ports

High- Resolution Graphical Display

PoE Support

SPA501G

8

2

No

Yes

SPA502G

1

2

Yes

Yes

SPA504G

4

2

Yes

Yes

SPA508G

8

2

Yes

Yes

SPA509G

12

2

Yes

Yes

SPA525G/SPA525G2

5

2

Color

Yes

Specification Sheets / Installation guides / Associated files

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