Lenovo makes it easy to upgrade your system's original warranty, continue protection beyond the warranty period and choose the level of response you need with Lenovo ThinkPlus for Warranty and Maintenance. Accurately budget for future repair costs by purchasing the service you need, right along with your Lenovo hardware product. If your Lenovo machine is still within its original warranty period, then you can upgrade your service with a warranty service upgrade. If your Lenovo machine is out of warranty, or you have an existing warranty service upgrade or maintenance agreement that is about to expire, then post-warranty maintenance is right for you. No matter which option you select, you'll get Lenovo's outstanding service at an exceptional value.
Features & Benefits:
ThinkPad Category 1 = all ThinkPad with a 1 year parts, 1 year labour EXR standard warranty
ThinkPad Category 2 = all ThinkPad with a 3 year parts, 3 year labour EXR standard warranty
We're available 24/7 to help you keep your systems up and running. Lenovo maintains a vast network of information, tools, parts, and most importantly, people to deliver fast and effective hardware service.
Every service call is handled by one of our highly skilled remote technical specialists, who resolve up to 30% of our service calls right over the phone. When your problem can't be resolved remotely, we immediately schedule the right response for the service you've purchased.
Also, Lenovo maintains a sophisticated national parts distribution system to ensure that all parts are available when and where they are needed.
You can trust that a technician who knows your Lenovo equipment will have it up and running as quickly as possible.
Notes:
For Warranty Upgrades, service must be purchased during the original product warranty period. Service period begins with the equipment date of purchase, and includes the original limited product warranty period.
For warranty extension options the service period begins at the end of the warranty or warranty upgrade period.
For items marked ThinkPlus Post Warranty, service can be purchased after the original product warranty has expired. Service period begins on the ThinkPlus purchase date or at the end of the current warranty and warranty upgrade period.
Statement of Limited Warranty - General Terms, applies to Lenovo Warranty and Maintenance Option service (document within the computer box).
Service cannot be pro-rated, refunded or transferred once activated.
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Computer Systems
