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All stock codes associated to this product
C31C246012, 1047741, 5711045601194,
Hybrid Printers

Fast and powerful multifunction printer

Fast and powerful multifunction printer

The speedy yet quiet TM-H5000II boasts a thermal print head for beautiful receipts and a dot-matrix print head for sharp slips as large as A4 size. This high-performance, multifunction printer supports a wide variety of applications. It also sports a user-friendly design, including such standard features as a convenient drop-in loading system for roll paper and a time-saving auto-cutter that busy operations will appreciate.

Two Different Printing Heads

The TM-H5000II has two printing heads: a thermal head for crisp printing of receipts and an impact head that handles slips as large as A4 size. Two types of printing in one printer make the TM-H5000II a new force in business.

Lightening Fast, Quiet Printing

The TM-H5000II will never keep your customers waiting or distract them with noise. Receipts are printed at amazing speed-28.4 LPS(1/6-inch paper feed). And, they're printed so quietly, you're customers will hardly notice.

User-friendly Design

A new drop-in roll-paper feeding system takes the hassle out of paper replacement. Just drop the paper in. That's it. Moreover, an auto-cutter is standard, so operators can concentrate on giving even better service.

Further, a slip extension table ensures smooth feeding of wide slips. It keeps the paper from snaking, and prevents double-printing and other printing errors.

Also, an ASB function automatically forwards the printer status, allowing operators to constantly monitor the status of the printer.

Supports a Variety of Printing

The TM-H5000II not only supports nine kinds of bar code UPC-A, UPC-E, JAN8(EAN), JAM13(EAN), CODE39, CODE93, CODE128, ITF, and CODABAR, it also prints both ladder and fence bar codes. What's more, you can create a unique receipt design by specifying page mode or downloadable fonts.

Speedy Transaction

Flash memory for digital logos is available on the printer side. Settable up to 384 Kbytes, it speeds up transactions.

Superb Reliability

Epson's world-renowned quality and reliability are reflected in every component and mechanism of the TM-H5000II, ensuring products unsurpassed in performance and dependability.
  Receipt Slip
Print Method Thermal line printing 9-pin serial impact dot matrix
Print Font 9*17 / 12*24 7*9 / 9*9
Column capacity 56/42 columns 88/66 columns
Character size 0.99(W)*2.4(H)/ 1.41(W)*3.39(H)mm 1.3(W)*3.1(H)/ 1.6(W)*3.1(H)mm
Character set 95 Alphanumeric
32 International
128*7 Graphic
95 Alphanumeric
32 International
128*10 Graphic
Characters Per Inch 20CPI / 15 CPI 16.7CPI / 12.5 CPI
Print Speed 28.4 LPS(120mm/sec) 311/233CPS
Data Buffer 4K bytes / 45 bytes
Interface RS-232C / Bi-directional parallel/RS-485(option)
Paper Dimensions Thermal roll paper
79.5mm0.5mm*dia. 83.0mm
70(W)*70(L) to 210(W)*297(L)mm
Paper thickness 0.06 to 0.07mm 0.09 to 0.36mm
Copy Capability - One original and four copies
Inked Ribbon - ERC-31(black)
Ribbon Life -
4.5 million characters (black)
Power 24VDC10%
Current Consumption Approx. 1.7A (at 24VDC) Approx. 1.9A (at 24VDC)
D.K.D Function 2 drivers
Reliability MTBF: 360,000 hours
MCBF: 52 million lines
MTBF: 180,000 hours
MCBF: 29 million lines
Overall Dimensions 252(W) * 331(D) * 201(H)mm
Weight Approx. 6.5 kg
EMC Standards VCCI#1, FCC class A, CE marking
Safety Standards UL, C-UL, TV, GB4943-1995
Usage Conditions
Epson products are designed and made to give highly reliable use and long life when used according to its specifications. With any system, product or device used in situations where human life may be involved or at risk, Epson advises that you should take all necessary steps to ensure the suitability of your Epson product for inclusion in your system, and recommends that you include fail-safe procedures and redundancy support or backup equipment in your system, to maintain the maximum safety margin and optimum system reliability.

Specification Sheets / Installation guides / Associated files

Warranty: 3 year return to base

Full manufacturers warranty details are available at the manufacturers (Epson) web site.

Unless otherwise specified Techbuy is normally your first point of contact for warranty related returns, further information regarding our warranty policies and consumer guarantees is available on our policies and service & support pages.

To apply for return of a product just go to our returns page.

These terms are in addition to and do not affect any terms, conditions, guarantees and warranties implied by law.

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