When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it—so you can get back to work.

Remote problem diagnosis and support

Next business day onsite hardware support

Replacement parts and materials included

Formal escalation procedures and management

Access to electronic support information and tools

HP remote system access and support

Accidental Damage Protection

Excess fee of $55+GST per claim and limited to 3 parts per calendar year

Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
 

Specifications
Compatible ProductsRefer Carepack Central
Service Level3 Years - Next business day response
Support TypeAccidental damage protection - Education Segment only
Upgrade TypeOnsite repair
Warranty Duration3 Years

 

No additional files, specification sheets, guides or documentation found for product.

Full manufacturers warranty details are available at the manufacturers (HP) web site.

Unless otherwise specified Techbuy is normally your first point of contact for warranty related returns, further information regarding our warranty policies and consumer guarantees is available on our policies and service & support pages.

To apply for return of a product just go to our returns page.

These terms are in addition to and do not affect any terms, conditions, guarantees and warranties implied by law.

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