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Part Number:
439582
(?) Brand:
Manuf No:
5099-610-189
5099610189
Shipping Weight:
1.5 KG (Includes product packaging)
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All stock codes associated to this product
5099610189, 5099-610-189, 4330438, II69018, 5706991021417, JB22010

Jabra Engage 50 Stereo Headset

 

Features

Engineered to be the worlds best professional digital corded headset

  • Superior sounding calls
  • Enhance agent focus
  • Improve customer experience

The headset for the digital contact center

Jabra Engage 50 - A true digital headset

Is your contact center moving, or considering moving, to softphones? Are you investing in contact center platform whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.

The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.

Compatible with your platform

All Jabra USB headsets and speakerphones work with all the most popular online voice call services.

Our products work out of the box1 and let you combine perfect sound quality with great comfort.

SUPERIOR SOUNDING CALLS

Digital sound for the clearest calls

A unique, 3-microphone system with intelligent noise-cancelation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations with the highest levels of hearing protection for agents.

3 microphone technology

A unique system of 3-microphones with intelligent noise-cancelation blocks out background noise and breathing sounds, so customers hear only the agents voice thereby delivering a superior call experience.

Hearing protection

Engage 50 offers the highest levels of hearing protection, including PeakStop 105 dB SPL and IntelliTone 2.0 and conforming to Noise at work, G616 and OSHA guidelines.

Intelligent Volume Control

Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort.

EASY-TO-USE

Better call control for greater efficiency

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls, and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.

Skype for Business Open Office

The Engage 50 headset is Skype For Business Open Office certified when used with the Microsoft variant of the control unit.

ENHANCE AGENT FOCUS

Reduce interruptions and enhance agents focus

Multi-color status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customized for specific needs*. Impressive passive noise cancellation enhances agents focus.

IMPROVE CUSTOMER EXPERIENCE

Live guidance for agents and rich call analytics improve customer experience

The Engage 50 leverages Jabra software* for a smarter way to overcome noise. With live on-screen microphone guidance for agents, and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.

Jabra Direct

Engineered to optimize and personalize your headset.

Jabra Direct

  • Easily update the firmware of any Jabra audio device*, directly from the user-friendly Direct Dashboard.
  • Optimize your headset with sidetone, ringtone, audio protection levels, sound optimization for music, levels, and more.
  • Enjoy high levels of data protection**, without being charged for the privilege.

Jabra Xpress

Engineered to boost productivity with always-updated headsets

Jabra Xpress

  • Control deployment, settings and firmware updates for intelligent and efficient headset management.
  • Adjust performance based on background noise and headset usage analytics* for each individual Engage 50 user.
  • Supports all main operating systems**, and allows data storage in the cloud or on-premises with a high-degree of data protection.***

FUTURE-READY

Designed for softphone environments

Built for today ready for tomorrow. Features category-first USB-C for easy connection to PC and mobile devices, and with USB-A connectivity available as an accessory.

Engineered to enhance your customer satisfaction

Engage 50 headsets are engineered by Jabra and hold 3 patents for technical innovations. 54,280 engineering hours were spent developing the product with intensive testing in the Jabra labs.

Specifications

Product name

Engage 50 Stereo

Audio

User sound protection

PeakStopTM 105 dB SPL, IntelliToneTM 2.0

Speaker size

28 x 3.9 mm

Speaker Max input power

10mW (at 0.56 V)

Speaker sensitivity

115 dB [email protected], 1kHz

Speaker impedance

32Ohms

Speaker frequency range

20Hz - 20kHz

Speaker bandwidth music mode

20Hz - 20kHz

Speaker bandwidth speak mode

50Hz - 20kHz

Microphone type

Digital MEMS microphones

Microphone sensitivity

-26dBFS@94dB SPL, 1kHz

Microphone frequency range

100Hz - 14kHz

Microphone bandwith

100Hz - 14kHz

Microphone power consumption

630uA

Power consumption

Typ. 58mA

Certifications

Regulatory Approvals: CE, FCC, KCC, RCM, Noise at work, G616 and OSHA-compliant

Industry Certifications: cTUVus, TCO / Skype for Business Open Office3

Ease of Use

Intuitive audio control4

Yes

Status lights

Yes - 2

Fit & comfort

Headset form factor

Headband

Boom arm adjustable

Yes (300)

Boom arm flexible

Yes

Headband padding

No

Ear cushions

Soft leatherette

Connecivity

Connection (mini jack, USB, etc)

USB-C

Operating range (cord length)

120cm

Cable type

Flexible USB 2.0 cable

No additional files, specification sheets, guides or documentation found for product.

Warranty: 1 Year

Full manufacturers warranty details are available at the manufacturers web site.

Unless otherwise specified Techbuy is normally your first point of contact for warranty related returns, further information regarding our warranty policies and consumer guarantees is available on our policies and service & support pages.

To apply for return of a product just go to our returns page.

These terms are in addition to and do not affect any terms, conditions, guarantees and warranties implied by law.

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