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All stock codes associated to this product
UM402PE
HP 1 year Post Warranty 6 hour 24x7 Call to Repair ProLiant DL380 G5 Hardware Support
UM402PE
Overview
HP 1yPW 6h24x7CTR ProLiant DL380G5 HWSupport
Description
HP Hardware Support Onsite 6-Hour Call-to-Repair Service provides an IT manager with a team of support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a maximum of 6 hours from the initial service request.
Remote problem diagnosis and support
Onsite hardware support
6-hour call-to-repair time commitment
Parts and materials included
HP is committed to repairing your hardware within a maximum of 6 hours. This may result in:.
Improved system uptime. Predictable repair times. More effective IT resource planning. Consistent level of hardware support across your multi-technology systems.
Reduction of incidents by anticipating issues through real-time monitoring of the environment and case history trend reporting Through the availability to purchase options, Proactive Care helps you by providing:.
Increased accountability and personalization through the assignment of an account support team that will provide support planning and reviews
Maximize return on IT assets through performance and availability analysis.
Simplified operations from fully utilizing management software
Flexible resourcing through access to skills on demand that can help with peak workload and project requirements.