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379794
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U4523E
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All stock codes associated to this product
U4523E
HP Startup ProLiant ML350(p) Service
 
U4523E
 
Overview
 
HP Startup ProLiant ML350 Service - Proliant Server ML350 - Installation and startup for Proliant Servers; per product technical data sheet. 8am-5pm - Std bus days - excl HP hol
 
Description
 
HP Installation and Startup of HP ProLiant Servers provides for the installation of your new HP ProLiant Server and operating system. This will assist you in bringing your new HP ProLiant Server and operating system into operation in a timely and professional manner.
 
  • Service planning
  • Service deployment
  • Installation verification tests (IVT)
  • Customer orientation session
  • This service provides a trained HP service specialist to perform an installation that meets HP quali.Delivery of the service at a mutually scheduled time convenient to your organization. Availability of an HP service specialist to answer basic questions during the onsite delivery of this service. Custom installation as detailed in ''Delivery specifications'' or in a Statement of Work (SOW). Verification prior to installation that all service prerequisites are met. Verification prior to installation that all service prerequisites are met.
 
Specifications
 
Service Eligibility The Customer must meet the following prerequisites for the delivery of this service: Have a new HP ProLiant Server and a supported version of either Microsoft, Linux, or Novell operating system and valid licenses Have no earlier version of the operating system installed on the new HP ProLiant Server for which this service is to be applied Have all cabling and network connections installed and functional
Service Features An HP service specialist will confirm with the Customer that the prerequisites have been met and schedule the delivery of the service at a time mutually agreed upon by HP and the Customer, which shall be during local HP standard business hours excluding HP holidays, unless otherwise agreed by HP. Any services provided outside of HP standard business hours may be subject to additional charges. The deployment activities will include: Hardware Installation of the server: unpacking the server, inspecting it for damage, and installing it according to the product specifications (if the server is part of a rack system, it will be inserted into the rack) Installation of hardware options: system hardware options purchased with the system will be installed at the same time
Shelf life Service deployment on hardware not covered by an HP warranty or HP support agreement Service deployment on hardware covered by a third-party maintenance contract Planning, design, implementation, or assessment of the Customer's overall SAN or fabric architecture Services that, in the opinion of HP, are required due to unauthorized attempts by non-HP personnel to install, repair, maintain, or modify hardware, firmware, or software Services required due to causes external to the HP-maintained hardware or software Environmental compliance or site preparation External cabling Application integration or integration of third-party products or peripherals not included with the system Assembly of external storage devices Assembly of racks or other computer room site preparation Software training, troubleshooting, repair, tuning, or customization Any services not clearly specified in this document

 

Extended specifications
 

 

 
Service Limitations Service deployment on hardware not covered by an HP warranty or HP support agreement Service deployment on hardware covered by a third-party maintenance contract Planning, design, implementation, or assessment of the Customer's overall SAN or fabric architecture Services that, in the opinion of HP, are required due to unauthorized attempts by non-HP personnel to install, repair, maintain, or modify hardware, firmware, or software Services required due to causes external to the HP-maintained hardware or software Environmental compliance or site preparation External cabling Application integration or integration of third-party products or peripherals not included with the system Assembly of external storage devices Assembly of racks or other computer room site preparation Software training, troubleshooting, repair, tuning, or customization Any services not clearly specified in this document
General Provisions HP reserves the right to charge, on a time and materials basis, for any additional work over and above this service package pricing that may result from work required to address service prerequisites or other requirements that are not met by the Customer. HP reserves the right to reprice this service is the Customer does not schedule and provide for subsequent delivery within 90 days of purchase. HP's ability to deliver this service is dependent upon the Customer's full and timely cooperation with HP, as well as the accuracy and completeness of any information and data the Customer provides to HP.
Customer Responsibilities Contact an HP service specialist within 90 days of date of purchase to schedule the delivery of the service Coordinate service deployment on third-party-maintained products (if applicable) with HP Assign a designated person from the Customer's staff who, on behalf of the Customer, will grant all approvals, provide information, and otherwise be available to assist HP in facilitating the delivery of this service Ensure that all service prerequisites as identified under ''Service eligibility'' are met Ensure availability of all hardware, firmware, and software that the HP service specialist will need in order to deliver this service Allow HP full and unrestricted access to all locations where the service is to be performed Provide a suitable work area for delivery of the service, including access to an outside telephone line, power, and any network connections required Be responsible for all data backup and restore operations

No additional files, specification sheets, guides or documentation found for product.

Warranty: 1 Year Return to Base

Full manufacturers warranty details are available at the manufacturers (HP) web site.

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