General
Will this dock work with computers that dont have USB-C or Thunderbolt?
No, the AXIS dock can only be used with a computer that has Thunderbolt (3, 4 or 5) ports, or USB-C ports with DP Alt Mode support. Consult your computers manual or the manufacturers website to check if your computers USB-C ports support DP Alt Mode. Computers with just USB-A connectivity cannot be used with AXIS. ALOGIC manufactures a number of Universal docking stations that support USB-A computers, such as theDUCH2Universal Dual 4K Docking Station.
Will this device work with my Macbook?
Yes! This device works with all MacBooks released since 2018.MacBooks can only connect to one display at a time using this device. If you need to connect two or more monitors to a MacBook, please take a look at ALOGIC DisplayLink based docks including the DX2, DX3, DV3,DV4, CH2 and CD2 products.
Can I charge my computer with this device?
This device can operate standalone and receive power from the computer it is connected to, or you can connect a USB-C Power Delivery (USB PD) power adapter (available separately) to the hub and it can charge computers and tablets that support USB PD charging.
The device supports USB PD 2.0 and 3.0 power adapters up to 100W. Note that the device can reserve up to 15W from power adapters to power itself and peripheral devices connected to the ports on the hub so it is best to use a USB PD power adapter that is at least 15W larger than the power adapter that was supplied with the computer.
The maximum Wattage that this hub can provide to charge a computer is 85W (100W power adapter minus 15W reserved by the hub). This is sufficient for most laptops, but a few larger high performance laptops may slow charge or not be able to charge through this device. If the computer shows a message indicating that it is not receiving enough power from the device, increase the size (Wattage) of the connected power adapter or connect the power adapter directly to the computer.
Devices
What maximum resolution and refresh rate will my computer display with this device?
The maximum video resolution and refresh rate available depends on the capabilities of your computer. The table below lists the maximum available to computers of different types and capabilities.
Host Type | Max Resolution/Refresh Rate |
Without DSC* | With DSC* |
USB-C 3.x DP1.2 alt mode hosts | 4K 30Hz |
|
USB-C 3.x DP1.4 alt mode hosts | 4K 60Hz | 8K 30Hz |
TB3 DP1.2 alt mode hosts | 4K 30Hz | |
TB3 DP1.4 alt mode hosts | 4K 60Hz | 8K 30Hz |
TB4 DP1.4 alt mode hosts | 8K 30Hz | 8K 60Hz |
USB 4 hosts | 8K 30Hz | 8K 60Hz |
Mac Intel hosts | 4K 30 - 60Hz
(Model dependent) | |
Mac first generation M1 hosts | 4K 60Hz | |
Mac M1 Pro/Max hosts | 4K 60Hz |
|
* DSC: Display Stream Compression
Computer Systems
