General
Does Edge support VESA Mounting?
Yes, Edge supports 100x100mm VESA mounts. As a larger monitor, its important to check your monitor stand will support Edge to avoid damaging your monitor.
Edge 34: 815*41*367mm, 6kg
Edge 40: 941*41*419mm, 7.4kg
How should I connect Edge to my computer?
If your computer supports USB-C video (Thunderbolt or DP Alt Mode) we recommend using the included USB-C cable to connect to Edge, as this will also connect your computer to Edges Ethernet and USB-C accessory ports as well as power delivery. If your computer does not support this, HDMI and DisplayPort will both give you a full quality picture using Edge.
How do I charge my laptop with Edge?
To charge your laptop via Edge (up to 90W), simply connect it to the monitor via a USB-C cable which supports the required wattage. However, it does need to plug into a USB-C port compatible with PD (Power Delivery) on your computer. These can sometimes be identified by the presence of a battery icon next to the port on your laptop, but often youll need to check the user manual or manufacturers website to figure out which USB-C ports support PD. All Thunderbolt 3 and 4 ports support PD.
Does Edge work with Mac, Windows, Chromebook and Linux?
Yes, Edge monitors have been tested with all major operating systems.
Can I disable the ALOGIC light on the rear of the monitor?
No, the ALOGIC light cannot be manually turned off or on.
My Edge monitor does not have a Kensington Security Slot!
The earliest batch of Edge monitors do not include a K-Slot.
Display
Does Edge support HDR?
Yes, Edge supports HDR 400.
Does Edge support Picture in Picture?
Yes, Edge supports Picture in Picture (PIP) and Picture by Picture (PBP) modes, which can be activated via the Multi-Window section of the monitors settings menu, under Picture.
Why is the image on my monitor stretched out?
If the image on your screen looks stretched out or distorted, the most likely reason is that your computer isnt sending the right video feed.
Windows:
1. Open Settings from the Windows Start Menu.
2. Navigate to System then Display.
3. In the bottom left corner of the window showing the displays, ensure its set to Extend these Displays and not Duplicate these Displays.
4. Ensure the resolution is set to 3456x1440 or 3440x1440, whichever appears in your options list.
Mac:
1. Open your computers System Settings menu (click on the Apple icon in the top left corner) and navigate to Displays.
2. Click on your Edge monitor.
3. Make sure Use as is set to either Main Display or Extended Display, not Mirror.
4. In the list of available resolutions, ensure Edge is set to either 3456x1440 or 3440x1440, whichever appears in the list. If this doesnt work, try resetting Edges settings to factory default open the monitors menu by pressing in the joystick, navigate down to System Settings then select Reset.
If these steps dont resolve your problem, please reach out to
[email protected]and well help you figure out whats going wrong.
How can I set up multiple windows for multitasking?
On the latest versions of Windows, macOS and most versions of Linux, arranging two windows side by side is as easy as selecting and dragging an app or window to the edge of the screen, waiting until a translucent outline appears over half the screen, and releasing. For more information on these features and advanced tips, consultMicrosoftandApplesofficial help pages.
Compatibility
What locks is Edges Kensington Security Slow compatible with?
Edges Security Slot should be compatible with all standard K-Slot locking systems, but not Kensington Nano or Kensington Wedge locks.
