- Frequently Asked Questions
- About us
- Manufacturer Support Contacts
- Return Authorisation / Warranty Claims
- On-Site Service Request
Please use Your Account page for account options. This is the place to go if you need to track an order, update your address book and more. You will need to login to view this page.
Manufacturer Links: For your convenience, we have compiled a list of sites for the brands and manufacturers of products that are sold on our site. Use the manufacturers links below to checkout manufacturer products and specifications. Manufacturer Links
Top Techbuy FAQs
- What payment methods do you accept?
Full details for payment methods on Techbuy
Read more - What shipping options are available from Techbuy
Our most common shipping options
Read more - Does Techbuy have payment surcharges on credit card and Paypal payments?
No we do not - please read the full FAQ for details
Read more - What is the Techbuy part number?
The part number is useful for referencing products when contacting our support team
Read more - Picking up from our store front
Did you know we offer pickup as a delivery option?
Read more
Looking for answers? Start your search here!
In an effort to help you, as our customer, make efficient use of your online shopping time, we have compiled a list of the most common questions that are asked of our support staff.
- Easter Trading
- Christmas trading Hours
- ~ Christmas / New Year Trading ~
- All Payment Methods and Conditions
- Bank Details
- Can I cancel my order?
- Delivery Charges
- How do I check the status of my order?
- How do I estimate freight costs?
- How do I pay for the customised system I have just purchased?
- How do I send my order to a different address?
- I have received my shipping confirmation, but the delivery hasn't arrived, what should I do?
- International Orders and Payment options
- International Orders Paying by Telegraphic Transfer (T/T)
- Pay by Paypal
- Paying by BPAY and how to use BPAY
- Paying by Western Union and how to do it
- Paying by COD
- Paying by Direct Deposit and how to do it
- Paying by PayID
- Payment Methods and Conditions
- Picking up from us
- Refunds
- School & Government Orders
- Special Offers
- Trade/Corporate Accounts
- What do I do for a warranty claim?
- What payment methods do you accept?
- What shipping options do you offer?
- Zero additional fees for Visa and Mastercard or PayPal
- Are the advertised prices including GST?
- How do I view products within a price range?
- How much does it cost to ship my order to me?
- Reserve the right to amend prices.
- What does OEM stand for in the product description.
- What is the "Part Number"?
- Your prices in your magazine/banner/hand out advertising is cheaper than the pricing advertised on your website, which price do i pay?
No Hidden Surcharges
We accept the following with No surcharge on VISA, Mastercard and Paypal!
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All prices shown on techbuy.com.au are in $AUD and inclusive of GST. Prices and availability are subject to change without prior notice. Images displayed are accurate to the best of our knowledge and we will not be held responsible for purchases based soley on these images. All brands and names are trademarks of their respective companies. Shipping Australia wide to all metro and regional areas (Sydney, Melbourne, Brisbane, Adelaide, Perth) and Internationally. For more information, please see our usage policies.