All stock codes associated to this product
994-000368, 994000368, 5099206129399
| Features |
|---|
| Advance exchange service | Yes |
| Web support | Yes |
| Service type | Premium Support |
| Number of years | 1 year(s) |
| License quantity | 1 license(s) |
| Service time (hours x days) | 24x7 |
| Response time | 1 h |
| Phone support | Yes |
| On-site support | Yes |
| Compatibility | Logitech Small Room Solutions |
Logitech Select is a comprehensive service plan featuring around-the-clock issue resolution by product experts, accelerated RMA, and powerful software tools for maximum uptime. Ensure your video collaboration solutions are always ready with a service plan that’s focused on uptime and business-class performance from a vendor you know and trust.
Think of Select as a help desk staffed by video collaboration specialists with expertise using Logitech products as well as Microsoft Teams, Zoom Rooms, and other platforms.
One service plan for all your needsSelect is a service plan that is beneficial for all room sizes. Count on our expert assistance and tools to minimize downtime and ensure your video collaboration solutions are always ready and operational when your teams need them.
Ensure business continuity24/7 support with a one-hour response timeDirect, 24/7 access to Tier II assistance provides a response within one hour from wherever you are in the world. Our experts have deep knowledge of our partner ecosystems like Microsoft Teams, Zoom, and Google Meet.
A single technical point of contactSelect includes a designated service manager who will be your primary technical point of contact to ensure you get a familiar experience and the assistance you need.
Advanced hardware replacementsKeep downtime to a minimum with next-business-day delivery of replacements or even direct replacements with our included onsite spare kits.
Complete device coverageSelect covers all devices in a designated room for the duration of your plan, ensuring lasting investment protection and peace of mind.
Understand space and device usageReliable insights help you make impactful and wise decisions on future IT investments and workspace-related changes.
Advanced management featuresEfficient software features streamline IT maintenance, minimizing downtime and costs. Enjoy full remote access to devices and proactive issue alerts for fast resolution.
Space management solutionsLeverage advanced features for space booking and more. With Select, you have access to platform-agnostic workspace automation features such as Auto Book and Auto Release and Logitech View, as well as our own native Room Booking solution.
Why purchase Select?When deciding on your video collaboration solutions, you made a significant investment to keep your business connected and innovating. Logitech Select delivers a robust return on your investment with services and premium insights that will maximize uptime and save you money by eliminating unexpected replacement costs.
